Refund policy
We want you to love your order! Because our products are made-to-order through our print partners, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, or change of mind.
However, if your item arrives:
- damaged
- defective
- misprinted
- or incorrect
please contact us within 7 days of delivery with photos of the issue and we’ll gladly work to make it right with a replacement or refund when applicable.
Important Notes
- Please double-check sizing charts before ordering.
- Colors may vary slightly due to monitor/device settings.
- Personalized or custom items are final sale.
- We are not responsible for orders shipped to incorrect addresses entered at checkout.
For help, contact us at:
boterinosales@gmail.com